TrustLedger

TrustLedger · Resolution you can audit.

Stakeholder Intelligence for durable SRM

TrustLedger is a Stakeholder Relationship Management (SRM) software platform designed for grievance resolution, community engagement, Stakeholder Intelligence, and audit-ready reporting on infrastructure and community-trust projects in South Africa and the Global South.

Registry, engagements, and commitments are the engine of the platform. Without them there is no Stakeholder Relationship Management — only a case list. TrustLedger runs that engine on Cloud for paying operators.

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What the product is for

Field teams and Plan Owners run grievance resolution and governance-grade evidence where social licence decides whether projects move — then prove it to boards and funders.

  • Stakeholder registry

    People, organisations, traditional authorities, government, and civil society — influence, interests, and place — so every engagement has a named counterpart.

  • Engagements

    Meetings, consultations, walkabouts, and briefings with attendance, minutes, and action items. Capture once; link to stakeholders and projects.

  • Commitments

    Promises with owners and due dates. Promote from engagement actions; track open → fulfilled or broken with evidence notes.

  • Grievance resolution desk

    Version 001 case desk: intake, priority, verification, and close — the trust trail buyers already run in production.

  • Evidence & reports

    Files and registers against cases; Activity and executive packs for board and funder reporting.

  • Geo context

    South African municipalities, wards, and traditional councils (where packed) ship with every plan — you add the project and situation, not the country map.

How to get on board

No fictional sample desk. Your workspace starts empty — then you build the register that SRM depends on.

  1. Start a trial or subscribe

    Open your own workspace with ZA place intel ready. No sample INC-* cases — add your projects and people only.

    Start 14-day trial

  2. Follow the setup wizard

    On first entry, TrustLedger opens a plan-aware setup wizard: seed Project → people → contact → promises → cases → reports. Reopen anytime from Guide.

    Start trial & setup

  3. Sign in live on Cloud

    After provision, use live login for multi-device durable ops on TrustLedger Cloud. Guide stays in the nav.

    Live sign-in

  4. Build Stakeholder Intelligence

    Add stakeholders, log engagements, track commitments — the SRM engine without which there is no programme trust.

    Open CRM (after sign-in)

Ready when you are

Questions on plans or pilots — talk to us.

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